Give Us a Call
We are here to help answer your questions. Reach us at:
- (866) 472-7711
220 Newport Center Drive
Newport Beach, CA 92660
Frequently Asked Questions
Please use the FAQ categories below to help find the answer you're looking for:
- Shipping and Return Information
- General Product Questions
- Where to Buy our Products
- Compare our Products
- Using our Products
- Sales and Marketing
- GrassHeads: General Questions
- GrassHeads: How Do I Manage My Account?
- Wheat Grass Product Line
- Green SuperFood Product Line
- Kidz SuperFood Product Line
- Amazing Meal
- Two Week Challenge
- Important Information about our Giveaways
Shipping and Return Information
- What is your Free Shipping Offer?
- How long will it take to process and ship my order?
- How do I login to access my account?
- Where do I find my order tracking number?
- Does Amazing Grass ship to military APO addresses?
- Can I cancel or modify my order?
- What is your Return Policy?
General Product Questions
- Are Amazing Grass products Gluten Free?
- I'm senstive to caffeine, how will maca effect me?
- Do you use Siberian Ginseng in any of your products?
- How many servings of fruits and veggies is in one scoop of Amazing Grass?
- What are the ingredients in our 'natural flavors'.
- Are Amazing Grass products safe for pets to consume?
- Are your containers BPA free (bisphenol A)?
- Are your greens raw or uncooked?
- Are your products vegan?
- I haven't stored my Amazing Grass in the refrigerator or freezer, is it still good?
- What is the expiration date on your products?
- What is the nutritional breakdown of each product?
- What would you recommend to someone who's never tried your products before?
- Where can I find the ingredient list for each product?
- Hey, where's my scoop?
- What is the suggested serving size?
- What kind of Alfalfa do you use in your products?
Where to Buy our Products
- I live in Europe and I am looking for your products. Where can I find them?
- I live in Australia and I am looking for your products. Where can I find them?
- I live in the US, where can I find your products?
- I live in Dubai and I am looking for your products. Where can I find them?
Sales and Marketing
- Do you have an Affiliate program? How do I become an Affiliate?
- How do I become a wholesaler?
- How to redeem an Amazing Grass gift certificate?
Compare our Products
- What is the difference between Berry Green SuperFood and Green SuperFood?
- What is the difference between Green SuperFood and Wheat Grass?
- What is the difference between tablets and powder?
- What is the difference between Tray Grown and Field Grown Wheat Grass?
- What is the difference between wheat grass and barley grass?
- What is the difference between ORAC Green SuperFood and Berry Green SuperFood?
- What is the difference between our Wheat Grass powder and Amazing Trio?
Using our Products
- Can I consume Amazing Grass while pregnant and or breastfeeding?
- Can I mix Amazing Grass products with hot beverages?
- What do Amazing Grass products do for me?
- When is the best time to take Amazing Grass?
- Are your products Dairy Free?
GrassHeads: General Questions
- Is the GrassHeads Autoship Program Available in Canada?
- Can I combine a GrassHead product order with a standard order?
- Can I use more than one coupon code on my GrassHeads order?
- How can I add or remove product from my recurring shipments?
- How do I sign-up for GrassHeads recurring deliveries?
- How much product should I order?
- How often will my credit card be charged?
- How do I cancel my order or participation in GrassHeads?
- Is there an order minimum required on GrassHeads orders?
- What are the autoship program (GrassHeads) shipping costs?
- What is your GrassHeads program?
- When will subsequent shipments take place?
GrassHeads: Managing My Account
- How do I update my credit card information?
- How do I update my billing address?
- How do I update my shipping address?
- How do I change the frequency of my orders?
- How do I change my next shipment date?
- How do I change my product quantity ordered?
- How do I ship my order now?
- How do I remove a products from my recurring order?
- How do I add a new product to my recurring order?
- How do I change products that I have in my recurring order?
- How do I order product above & beyond my normal recurring order?
- How do I cancel my membership to the GrassHeads program?
Wheat Grass Product Line
- Where is your Wheat Grass grown?
- I am allergic to wheat. Can I eat wheat grass?
- How is your Amazing Grass grown and bottled?
- How much Amazing Grass Wheat Grass equals a 1 ounce shot of fresh wheatgrass juice?
- I am drained of energy by the end of the day. Will wheat grass really help?
- What is wheat grass?
- I don't like the taste of wheat grass.
- What nutrients are in Amazing Grass Wheat Grass?
- Why should I consume wheat grass?
- My wheat grass clings to the scoop and it looks magnetic, is this normal?
- What is the difference between juice powders and whole leaf powders?
Green SuperFood Product Line
- Is there caffeine in your Green SuperFood?
- What is the 'ORAC' of your Green SuperFood?
- Is the Original Green SuperFood safe for children?
- Your ORAC Green SuperFood now say 40,000 Total ORAC. Is your formula different?
Kidz SuperFood Product Line
- Your Kidz SuperFood contains carrageenan, is it safe/what is it?
- Why is there soy in your Kidz Chocolate SuperFood?
- The packaging is different on your Amazing Meal containers, did the formula change?
- Why is the container of Amazing Meal bigger?
- Hemp protein used in our Amazing Meal product line?
- What test do you use to verify the gluten free status of your Amazing Meal products?
Two Week Challenge
- Where can I find Day One of the Two Week Challenge?
- Where can I find Dat Two of the Two Week Challenge?
- Where can I find Day Three of the Two Week Challenge?
- Where can I find Day Four of the Two Week Challenge?
- Where can I find Day Five of the Two Week Challenge?
- Where can I find Day Six of the Two Week Challenge?
- Where can I find Day Seven of the Two Week Challenge?
- Where can I find Day Eight of the Two Week Challenge?
- Where can I find Day Nine of the Two Week Challenge?
- Where can I find Day Ten of the Two Week Challenge?
- Where can I find Day Eleven of the Two Week Challenge?
- Where can I find Day Twelve of the Two Week Challenge?
- Where can I find Day Thirteen of the Two Week Challenge?
- Where can I find Day Fourteen of the Two Week Challenge?
- Where can I find the Two Week Challenge Shopping List?
Important Information about our Giveaways
Shipping and Return Information
Q.What is your Free Shipping Offer?
We offer FREE Shipping to US residential addresses only ($75 min). Expected delivery time is 5-8 business days.
Q.How long will it take to process and ship my order?
For orders shipping in the US it can take up to 48 hours to process and ship your order. For international orders it can take 3-4 days to process and ship your order. To check the status of your order simply log into your account on our site under My Account.
Q.How do I login to access my account?
Click on “My Account” which is near the top-right corner of the Amazing Grass web site and enter your E-mail address and Password to login to our secure server. If you have forgotten your password, use the "Forgot My Password" feature on the "My Account" screen.
Q.Where do I find my order tracking number?
Log into your account, you'll find the tracking number located in each order that you've placed.
Q.Does Amazing Grass ship to military APO addresses?
Yes, we do ship to military APO boxes. Please select the priority mail option on our check-out page.
Q.Can I cancel or modify my order?
Yes, you can cancel or modify an order. There could be a $10 to $50 fee associated with those changes depending on where the order is in the shipping process.
Q.What is your Return Policy?
Unopened product can be returned for a refund within 30 days of purchase. A refund of the purchase price minus the return shipping costs and a $10 restocking fee. Return shipping costs and restocking fees also apply to undeliverable or refused packages.
General Product Questions
Q.Are Amazing Grass products Gluten Free?
Yes, Amazing Grass products are gluten free. Our cereal grasses are harvested prior to jointing, before the grain forms and any gluten is present. We test for gluten and our products are enjoyed by people worldwide with gluten free diets including celiac disease. Please note, our Energy Bars are manufactured in a plant that processes wheat, milk, eggs, soy, peanuts and tree nuts.
Q.I'm senstive to caffeine, how will maca effect me?
Maca is really not known as a stimulant…it is considered adaptogenic, meaning it works with your body to provide support where needed. It is purported to provide mental clarity and endurance along with fertility as well as hormonal balance. Maca is a distant relative of the potato and Mexican yam. It does not contain any caffeine.
Q.Do you use Siberian Ginseng in any of your products?
We DO NOT USE any Siberian Ginseng in any of our products.
Q.How many servings of fruits and veggies is in one scoop of Amazing Grass?
The answer is not necessarily black and white. Fruits and vegetables can vary widely in their nutritional content and depending on what nutrients you are comparing, you could skew the answer to the desired result. As an example, a serving of iceberg lettuce and a serving of spinach salad may be equal in servings, but very different in terms of nutritional value.
That said, in real general terms, a serving of our wheat grass powder provides approximately 3 to 4 servings of some of the best deep green leafy vegetable nutrition available. A serving of our Green SuperFood or Berry Green SuperFood provides approx 4 to 5 servings of fruits and vegetables.
Some people use ORAC (Oxygen Radical Absorbance Capacity) to measure and compare that score to other fruits and vegetables. While ORAC can provide a baseline comparison, we believe it is just part of the equation. Every whole food has thousands of chemical compounds that work in synergy together to provide the nutritional benefits that is inherent in that whole food.
The ORAC score is a way to measure a substances ability to neutralize free radicals in vitro (in a test tube) and does not necessarily translate to how that substance will perform in vivo (in the body). The reverse can also be true. Vitamin E is known as a very powerful antioxidant in the body, but has a very low ORAC score.
If you look at ORAC as a baseline, then our Green SuperFood has approximately 7 servings of fruits and vegetables (ORAC score of 3400) and our wheat grass would have 3 servings of F&V (ORAC score of 1700). Our chocolate GSF would be about 6 servings of fruits and vegetables using the same ORAC value (ORAC score of 3100). By this same measure, our new ORAC Green SuperFood has an ORAC score of 40,000 and using the same math would equate to 30 servings of fruits and vegetables in one scoop.
While green superfoods provide antioxidants, they are ultimately prized for their plethora of chlorophyll and synergy of vitamins, minerals, carotenoids, protein and ability to alkalize and balance your body’s pH level, while providing a very concentrated form of essential green leafy vegetable nutrition.
Q.What are the ingredients in our 'natural flavors'.
The ingredients in our "natural flavors" are derived from foods like fruits, vegetables, spices, cacao etc. All our natural flavors are organic compliant (no GMO’s, not irradiated, no pesticides, herbicides etc), vegan and Kosher. Essentially natural flavors is how we are required to list the flavors we use in any of our products. Our flavors are derived from fruits and vegetables and provide a way to achieve the desired consistent flavor and taste profile that consumers expect for our Berry Green SuperFood (flavors from cherries, raspberries and pomegranates) and Chocolate Green SuperFood (flavor derived from cacao). Our products are made from all organic whole foods and contain no fractionated or isolated vitamins. There is no MSG in our products.
Q.Are Amazing Grass products safe for pets to consume?
Sure, we have quite a few faithful canine and feline grassheads who love our wheat grass and green superfoods. Many owners remark at how they give their older pets sustained energy, a shiny coat and better overall health. Our wheat grass is probably the most popular and we have some pet food stores who sell it and also have received great feedback from animal rescue centers who tell us they see great responses from their dogs. Typically owners mix our powder into their pets water and wet food. A dog walker in NYC claims our wheat grass makes his job much easier with better poops all around!
Q.Are your containers BPA free (bisphenol A)?
Yes, all of our product containers are BPA free. We use the highest quality #1 PETE containers for our organic Wheat Grass powder and tablets and Green SuperFood capsules) and #2 HDPE containers for the rest of our product line.
BPA is found mostly in polycarbonate plastics such as #7. It is probably best to avoid using these containers if possible. There is evidence that heating these containers may cause leaching so microwaving etc is not recommended. Many canned foods are also lined with plastics containing BPA and liquids are more susceptible to any potential leaching than powders.
Q.Are your greens raw or uncooked?
Yes, our greens are raw and have not been cooked. Foods are generally considered raw if they are dehydrated at temperatures under 117 degrees. We dehydrate our greens using a specially designed low temperature dehydrator. The cell temperature of the leaves doesn’t get above 107 degrees. This allows them to retain maximum levels of heat sensitive nutrients like beta-carotene, phytonutrients and enzymes. There are many raw food chefs around the world that use our greens in their favorite recipes.
Q.Are your products vegan?
All of our Amazing Grass products are 100% Vegan except our Chocolate Peanut Butter Protein bars. Those contain whey protein.
Q.I haven't stored my Amazing Grass in the refrigerator or freezer, is it still good?
Most likely your Amazing Grass product is still fine to consume. Our products are dehydrated and very low in moisture content. As long as your product has been stored in a cool dry place, the chances of the product molding or becoming contaminated are fairly small. When our products are exposed to high temperatures, heat sensitive nutrients like betacarotene and some enzymes may have their nutritive levels dissipated somewhat. However, as long as stored properly (in a dry cool place) there is a good chance that your Amazing Grass product is still in great shape and safe to consume. We know many of our consumers (including all our employees) have traveled with an opened container for weeks at a time without cold storage. Bottom line, if you have the ability to store open containers in your refrigerator or freezer, that is preferred storage method, but our products should be fine to consume as long as they are stored in a cool dry place.
Q.What is the expiration date on your products?
Our Amazing Grass products have at least a 2 year expiration date from the date of their manufacture. Our wheat grass powder is 3 years from the date of manufacture. We guarantee the nutritional analysis for any bottles that are unopened and have been stored properly without exposure to extreme temperatures, until the expiration date listed on the bottle. Once opened, we recommend storing our products in the refrigerator or freezer to maintain their highest nutritive levels.
Q.What is the nutritional breakdown of each product?
To read a complete nutritional breakdown of each product, please visit each product page and see the tab near the bottom of the page which reads Nutritional Facts.
Q.What would you recommend to someone who's never tried your products before?
We recommend ordering a few of our sample combo packs to figure out which product line best fits you and your health needs. Single serving packets are also available in stores. Here is a link to the sample packs on our website:
Q.Where can I find the ingredient list for each product?
On each product page simply scroll down and you'll find the ingredients listed under the "Nutritional Facts" tab.
Q.Hey, where's my scoop?
All Amazing Grass powders come with a scoop. Yours is probably towards the bottom of the container, dig around and you'll find it.
Q.What is the suggested serving size?
Serving Size and Suggested Use can be found on every product page on either the Nutritional Facts tab or under the Suggested Use tab.
Q.What kind of Alfalfa do you use in your products?
Our alfalfa is 100% organic whole-leaf alfalfa from our family farm in Kansas. Our alfalfa is guaranteed non-GMO and we use only the nutrient dense alfalfa leaf. We do not use any alfalfa sprouts in any of our products. Alfalfa has been revered for hundreds if not thousands of years. It is known for its high protein content and because the roots can grow deep, up to 20 feet into the sub soil, it is known for its ability to deliver trace minerals unavailable in shallow rooted plants. These trace minerals include calcium, phosphorus and magnesium.
To learn more about our alfalfa and our Amazing Trio product which contains the most alfalfa of any of our formulas, click here.
Where to Buy our Products
Q.I live in Europe and I am looking for your products. Where can I find them?
Amazing Grass is distributed in the UK by Kinetic 4 Health. Interested in carrying Amazing Grass in your store, please contact them.
Other UK retailors that carry our products.
Q.I live in Australia and I am looking for your products. Where can I find them?
Here is an online Australian retailor that carries our products.
Q.I live in the US, where can I find your products?
Q.I live in Dubai and I am looking for your products. Where can I find them?
You can find our products at all Nutrition centre, Supercare Pharmacy and Sun and Sand Sports Stores.
Sales and Marketing
Q.Do you have an Affiliate program? How do I become an Affiliate?
Amazing Grass does have an affiliate program, through a partnership with the Google Affiliate Network. To learn more about the benefits of the program and to apply, please visit our Affiliate Program page.
Q.How do I become a wholesaler?
To become an Amazing Grass wholesaler please email our sales team at firstname.lastname@example.org.
Q.How to redeem an Amazing Grass gift certificate?
To redeem an Amazing Grass gift certificate, proceed to the checkout page and click on the "Have a Gift Certificate? link.
Compare our Products
Q.What is the difference between Berry Green SuperFood and Green SuperFood?
Essentially they are the same formula with the following exception: Our Berry Green SuperFood adds extra Acai and includes Gogi Berries. We also infuse a delicious natural berry flavor. For many people, our Berry Green SuperFood tastes delicious only mixed with water and it is quickly becoming one of our best selling products.
Q.What is the difference between Green SuperFood and Wheat Grass?
Our Green SuperFood combines organic greens foods with antioxidant rich fruits and vegetables and a probiotic and enzyme blend. Click here for a complete listing. Green SuperFood provides a great way to get a full spectrum of all the major green superfoods in a delicious and slightly sweet tasting drink powder. It mixes easily with any beverage and tastes great even mixed with water. Our Wheat Grass is 100% organic whole leaf wheat grass. It's vegan and gluten free. Click here for more information. Amazing Grass wheat grass is not bitter like some other wheat grasses and has a slightly earthy flavor that many green food purists crave when mixed in water. It also mixes easily into any cold beverage and is a great way to ‘green up’ your favorite smoothie. Many people consume both our Green SuperFood and Wheat Grass daily; either at separate times or mixed together to get an even bigger serving of greens.
Q.What is the difference between tablets and powder?
Our Wheat Grass tablets are simply a compressed version of our wheat grass powder with an organic approved binder to keep them in tablet form. They both offer the same nutrients. The tablets break down very easily and provide a convenient way to get the same nutrition as our wheat grass powder. Our serving size for our wheat grass powder is 8 grams. Our serving size for wheat grass tablets is 5 tablets or approx 5 grams. To get the same serving size as our powder one would consume 8 tablets. Many people consume both our powder and tablets depending on which one is most convenient on a given day.
Q.What is the difference between Tray Grown and Field Grown Wheat Grass?
Nutritionally speaking there is actually a quite a difference. First of all, any wheat grass is good for you. However, tray-grown wheatgrass is quickly grown typically in water or thin soil and usually harvested in 7 to 11 days. Its rapid growth cycle produces simple sugars. People generally drink the tray-grown juice for therapeutic reasons and it’s purported energy boost. Amazing Grass organic Wheat Grass is grown outdoors in Kansas, which has the most ideal climate…in fact Kansas ranks number one in wheat grass production for the world. It is grown over 200 days through the Kansas winter. The visible grass grows very little until the spring, but the roots grow deep in our organic soil and have all winter to absorb the abundance of nutrients in the mineral rich organic soil. In fact, Amazing Grass has every nutrient the human body needs to survive, except vitamin D, which is produced naturally by your skin from sunlight. It is known that a vegetables nutritional content is a direct result of the soil where they are grown. The optimal Kansas soil helps explain the abundance of minerals and nutrients in Amazing Grass. Please see our nutritional chart for a listing of nutrients.
Q.What is the difference between wheat grass and barley grass?
They are very similar in nutritional content. Some people prefer the taste of wheat grass, while others prefer the taste of barley grass. Wheat Grass tends to taste sweeter and Barley Grass tends to taste more bitter. When grown under the same conditions, nutrient levels for Wheat Grass and Barley Grass are very similar.
Q.What is the difference between ORAC Green SuperFood and Berry Green SuperFood?
ORAC Green SuperFood:
1. Focused on ORAC antioxidant blend combined with green superfoods and ORAC score of 40,000
2. Sweeter tasting with a berry flavor. Contains stevia
3. Not certified organic because of the extracts in the ORAC spectra blend
4. 4005 mg of greens per 7 gram serving
Berry Green SuperFood:
1. Focused on Green SuperFoods and whole food nutrition w/ an ORAC score of approx 3400
2. Nice berry flavor, less sweet, contains FOS and NO stevia
3. Certified organic
4. 5722 mg of green superfoods per 8 gram serving
Q.What is the difference between our Wheat Grass powder and Amazing Trio?
Click on the link here to discover the difference between our Organic Wheat Grass powder and Amazing Trio.
Using our Products
Q.Can I consume Amazing Grass while pregnant and or breastfeeding?
This is a personal choice and we recommend consulting with your doctor to be sure they approve. In nearly all cases, our wheat grass is a considered green leafy vegetable nutrition and a great product to consume while pregnant or breastfeeding. The alkalizing green leafy vegetable nutrition is not only great for mom, but your baby as well. Many moms love the food based sources of folate, betacarotene along with essential vitamins and minerals. Additionally, our wheat grass helps with digestion and elimination and many moms find it really helps with constipation.
We have quite a few expecting and breastfeeding mothers who consume our Green SuperFood, Amazing Meal and Energy Bars too. The Green SuperFood includes a small amount of peppermint (an herb) and maca, (an adaptogenic root)- which has been consumed by Peruvians (including expecting moms) for thousands of years. There is also a small amount of green tea, which contains less than 1 mg of caffeine.
Again, we recommend checking with your doctor to be sure they approve of these ingredients as some doctors are very strict with consuming any herbs. Our Green SuperFood contains all whole foods and no fractionated or isolated vitamins. So your body can easily recognize the foods and utilize what it needs and eliminate anything it doesn’t.
Q.Can I mix Amazing Grass products with hot beverages?
Although we always recommend mixing our drink powders with cold or room temperature liquids, the short answer is yes. You can think of the dehydrated fruits and vegetables in our superfood drink powders similar to how you would think of heating other common fruits and vegetables. There are some heat sensitive nutrients like beta-carotene and enzymes that tend to have their nutritive values compromised when heated above 118 degrees. Think of eating raw spinach or cooked spinach. When it’s raw it is higher in beta-carotene and enzymes. Once you cook it, the levels of these heat sensitive nutrients begin to dissipate. However, even when heated there are still numerous beneficial nutrients that you are consuming. Essentially it is better to consume superfoods even when heating them, then not at all. If heating is required for taste considerations, we recommend heating your beverage first and then mixing in your superfood drink powder. We also have several recipes that require heating and can provide creative and alternative ways to enjoy our superfoods, check out our recipe page.
Q.What do Amazing Grass products do for me?
Life’s daily functions, such as digestion, stress, exercise, and the consumption of processed foods, coffee or alcohol all form acid. When your body’s pH is in the acidic range, it retains water to dilute the acidity and stores fat to protect the body’s organs from the acidity.
Amazing Grass wheat and barley grass has a high alkalizing effect, which helps restore the balance between acidity and alkalinity in our body. Most processed foods are acidic, and when we consume too many of them, the acidity-alkalinity balance is upset. Our cells cannot effectively function if our body is out of balance. Prolonged acidity can lead to stress of our body’s cells and organs and ultimately may lead to illness and disease. Cleansing and detoxifying our body will balance the acidity-alkalinity ratio resulting in rejuvenated cellular activity. After our body’s pH levels are balanced, you will notice an increase in energy, stamina and less need for sleep. Consuming Amazing Grass may also lead to a decreased craving for junk food, sweets and may limit overeating.
Amazing Grass has many live enzymes that help aid in digestion and other bodily functions. In addition to the live enzymes, Amazing Grass is also high in naturally produced anti-oxidants that neutralize free radicals and protect the skins' connective tissues. There are many testimonials from wheat grass consumers that have noticed an improvement of their skin’s complexion and overall appearance.
Q.When is the best time to take Amazing Grass?
It can be taken any time. Many people take it about an hour before a meal with water or juice. This allows their body to take full advantage of the nutrients it needs without competing with other foods. Furthermore, since the dehydrated grass expands, many find they don’t eat as much at meal time. Some report losing weight, while feeling healthier and having more energy. Others take it in the morning to energize their day, while some take it after a night of drinking and swear it helps them feel much better in the morning. We recommend taking Amazing Grass first thing in the morning to jump start your day or whenever it is most convenient and you feel like it.
Q.Are your products Dairy Free?
Yes, all Amazing Grass products are dairy free. There is soy milk in our Kidz Chocolate SuperFood.
GrassHeads: General Questions
Q.Is the GrassHeads Autoship Program Available in Canada?
Yes, today our GrassHeads Autoship Program is availble in Canada. However, it is with regret, that our Free Shipping program benefit does not apply to our Canadian GrassHeads at this time.
Q.Can I combine a GrassHead product order with a standard order?
At this time, you are unable to combine a GrassHeads autoship order with a standard order. Products ordered with the recurring order tab will automatically be entered for automatic shipments based on the frequency in which you choose.
Q.Can I use more than one coupon code on my GrassHeads order?
No, you cannot combine coupons or promotions with the discount available on autoship orders.
Q.How can I add or remove product from my recurring shipments?
To add products to an autoship order, please cancel what you currently have in your account and place a new GrassHead order.
You can log into your account via the My Account feature and remove products from your recurring order. You'll need to remember the email account you used when placing your order, and your password, to securely access your autoship order and make changes.
Q.How do I sign-up for GrassHeads recurring deliveries?
GrassHeads is our Autoship Program. To enroll, simply make a purchase using the Recurring Order tab found on each product page. We'll send you a confirmation email to the account listed with your order.
Q.How much product should I order?
Specific serving size and usage suggestions are listed on each product detail page, as well as on all product packaging. Following suggested usage for our 30 serving container for example, you would order one bottle per person, per month.
Q.How often will my credit card be charged?
Your card will be charged at the time of shipment for each specific order.
Q.How do I cancel my order or participation in GrassHeads?
Please see the My Account feature on our website. Once inside, utilizing your email address and password associated with your account, you can cancel your autoship orders provided you have met the one order minimum.
Q.Is there an order minimum required on GrassHeads orders?
While there is no dollar amount requirement per GrassHead order, we do require a one order minimum before you can cancel your autoship order.
Q.What are the autoship program (GrassHeads) shipping costs?
There are no shipping charges for autoship orders shipped within the U.S.. However, it is with regret that we are unable to extend the free shipping offer to our Canadian customers at this time.
Q.What is your GrassHeads program?
Our GrassHeads program is designed for people who wish to receive regular shipments of our products, automatically. GrassHeads enjoy our very best pricing, as well as free shipping. For more info see our GrassHeads page.
Q.When will subsequent shipments take place?
Your first shipment will ship at the time of placing your first GrassHeads autoship order. Subsequent shipments will take place at the next scheduled frequency date as selected by you during your first order. We offer a variety of frequency options to suit your lifestyle.
GrassHeads: Managing My Account
Q.How do I update my credit card information?
Login to your account. Select "Edit" under “Billing Accounts”.
Q.How do I update my billing address?
Login to your account. Select "Edit" under "Billing Accounts".
Q.How do I update my shipping address?
Login to your account. Select Edit under “Shipping Accounts”.
Q.How do I change the frequency of my orders?
Login to your account. Under “Frequency” use the pull down to select a new frequency. **Please note, you will have to adjust your next ship date to match any upate you made to your frequency.
Q.How do I change my next shipment date?
Login to your account. Click on the calendar icon next to the “Ships Next” date. This will allow you to select a new shipping date. Please make sure to save your new shipment date by clicking on the green check mark icon.
Q.How do I change my product quantity ordered?
Click on the pencil icon under “Qty”. Enter a new quantity in the “Qty” field provided. Please remember to click on the green check mark to save your changes.
Q.How do I ship my order now?
Check the “Ship Now” box and the “Ship Selected Products Now!” button will appear, click that to confirm.
Q.How do I remove a products from my recurring order?
Click on the “Cancel” icon (green ‘x’ button) next to the product(s) you’d like to remove.
Q.How do I add a new product to my recurring order?
To add new product(s) to your recurring order simply cancel what you currently have in your account and place a new Recurring Order, available from most product pages.
Q.How do I change products that I have in my recurring order?
To change the product in your recurring order, click on the pencil icon and type in the name of the product you’d like to receive. Please remember to click on the green check mark to save your changes.
Q.How do I order product above & beyond my normal recurring order?
To place extra orders, place a standard order on our site and use the code “grasshead” at checkout; you will receive the 20% GrassHead discount and free shipping. This code is exclusive for GrassHeads customers and will not work unless you are an active GrassHead member.
Q.How do I cancel my membership to the GrassHeads program?
To cancel your membership, simply remove (cancel) the products you have in your account. To receive a confirmation, please email email@example.com and type “Confirm Cancellation Request” in the “Subject” field of your email message.
Wheat Grass Product Line
Q.Where is your Wheat Grass grown?
We have a family farm in Kansas where all our cereal grasses and alfalfa are grown, harvested and dehydrated. They are all certified organic and definitely non-GMO. We also harvest our own seeds.
Here’s a link to our harvesting processes! http://www.amazinggrass.com/process.html
Q.I am allergic to wheat. Can I eat wheat grass?
Most likely you can eat wheat grass. Wheat allergies are usually a reaction to the gluten found in the wheat berry. Wheat grass is a vegetable, cut before the wheat plant forms the grain (berry). Amazing Grass Wheat Grass has no gluten. In fact, many customers have found consuming wheat grass actually helps with allergies since the body needs all the nutrients it can get to combat allergens. It's always recommended that you check with your doctor/allergist or nutritionist before adding anything new to your diet, including Amazing Grass Wheat Grass.
Q.How is your Amazing Grass grown and bottled?
Q.How much Amazing Grass Wheat Grass equals a 1 ounce shot of fresh wheatgrass juice?
The nutritional profiles of Amazing Grass dehydrated whole-leaf powder and tablets and fresh juice are quite different, so any comparison is a rough estimate. That said, roughly 1 tablespoon or 5 tablets is compared in the link below to a shot of fresh wheatgrass juice. However, there are many differences that should be noted.
Inequalities in soil conditions, growing time and environment lead to significant differences in nutritional content. Amazing Grass Wheat Grass is superior in nutrition and concentration to wheatgrass juice.
Click here for a nutritional comparison.
Amazing Grass Wheat Grass:
- grown over 200 days through winter in mineral rich Kansas soil
- grown outside in the ground with natural sunshine
- Costs .42 to .60 per serving
- Excellent nutrition w/ complex carbohydrates
- consumed for nutritional benefits
Fresh Wheatgrass Juice:
- typically grown for 7-14 days in water or thin soil
- Typically grown in a tray under lights or in a greenhouse
- Costs $1.50 or more per serving
- Good nutrition w/ simple sugars
- consumed for therapeutic benefits
- 7 to 10 inches tall at harvest
Amazing Grass Wheat Grass is grown the way nature intended and thus provides a plethora of vitamins, minerals, anti-oxidants, enzymes and contains all the essential amino acids. Fresh wheatgrass juice, while highly regarded by many for its potential therapeutic value, simply isn't given the time to develop fully, and can't compare with Amazing Grass wheat grass, grown the way nature intended.
Q.I am drained of energy by the end of the day. Will wheat grass really help?
There is a good chance it will. Not only does wheat grass give support to nutritional deficiencies, it also eliminates waste that clogs your blood, cells, tissues and organs.
Ann Wigmore, author of the Wheat Grass Book writes; “Each of us is the keeper of ten trillion little batteries called cells. Like flashlight batteries, our cells hold a charge of electricity. In order for this charge to be strong and steady we need to have a steady supply of proper nutrients… With the addition of wheat grass and raw foods to your diet, your cells will store a maximum electrical charge, and you will have plenty of energy.”
Q.What is wheat grass?
Wheat grass is part of the cereal grass family, which includes Wheat Grass, Barley Grass, Oat Grass and Rye Grass. Whole-leaf wheat grass powder is highly alkaline and when grown, harvested and stored under optimal conditions, it is one of the most potent and nutritious deep green leafy vegetables available.
Q.I don't like the taste of wheat grass.
Our modern diet consists of an abundance of processed foods, including junk food that typically contains sugars or artificial sweeteners. Consequently, our taste buds are not accustomed to eating cereal grasses. Many people find they don’t like the taste the first few times they try wheat grass. These same people usually find that after taking it for a week they actually begin to crave the nutritious taste of wheat grass. If you still don't care for the taste, we suggest mixing it with your favorite juice or smoothie...making it difficult to taste the wheat grass at all. After taking it for a few weeks, our customers also report craving sweets less, eating healthier and feeling healthier. For those who still have a hard time taking the powder, we recommend taking our tablets. They are easy to swallow and give you the same nutritional benefits of Amazing Grass powder. Keep in mind our tablets are nutritious whole foods, not synthetic multi-vitamins.
Q.What nutrients are in Amazing Grass Wheat Grass?
Q.Why should I consume wheat grass?
There is no debate that consuming dark leafy green vegetables is extremely beneficial for our health. Amazing Grass offers one of the most potent sources of dark green leafy vegetables in a convenient way that aligns with today’s busy lifestyles. There have been hundreds of government and private studies that suggest an increase in consumption of green vegetables may reduce occurrence of cancer and disease, and lead to fewer health problems. Given that over 90% of us fall short of getting 5 servings of vegetables every day, Amazing Grass offers an easier and effective way to meet this goal.
Q.My wheat grass clings to the scoop and it looks magnetic, is this normal?
Sometimes the finely milled particles of wheat grass or green superfood powders will cling to the scoop or container. Yes, this is perfectly normal and simply a result of static electricity.
Q.What is the difference between juice powders and whole leaf powders?
The myth whole-leaf wheat grass powder contains cellulose and can’t be properly digested by humans is sometimes stated by over‐zealous proponents of indoor wheatgrass juice and other cereal grass juice products. They falsely claim that wheatgrass must be consumed as a juice because whole food wheatgrass contains “indigestible” cellulose. They fail to mention that whole food wheatgrass is not the only vegetable containing cellulose. Other cellulose vegetables include kale, collard greens, celery, broccoli, bean sprouts, alfalfa sprouts, green beans, potatoes, carrots, parsnips, squash, and nearly all vegetables.
It is true that humans do not have a digestive tract designed to digest the cellulose itself, but our systems depend on the cellulose in plants to keep our colons functioning properly. If we lived on a diet of juices, our colons would shrink to the size of a pencil and that would eventually be fatal. The vitamins, minerals, phytonutrients, enzymes, etc. that are contained in vegetables are fully digestible when you eat whole food vegetables. In fact, cellulose in vegetables promotes the digestion of vegetable nutrients by slowing the transit time in the intestinal tract. There is nothing better for the colon than chlorophyll‐rich roughage. It detoxifies and provides the perfect medium for the friendly probiotic bacteria that are essential for a healthy colon. Instead of impeding digestion, cellulose improves digestion.
Although it is true that some nutrients in juice (especially the sugars) are more quickly assimilated, the cellulose from which the juice was extracted is equally important for health, and the nutrients contained in the cellulose are fully assimilated by the human digestive tract.
Amazing Grass mills its whole-leaf wheat grass much finer than a human could chew any vegetable. This makes Amazing Grass as easy to assimilate as any vegetable pureed in a blender. The bottom line is that for 85 years, wheat grass grown, harvested and dehydrated just like Amazing Grass Wheat Grass has produced a phenomenal body of research and thousands of personal testimonials from people who believe they obtained real results.
Obviously, the nutrients in whole food wheat grass are fully assimilated.
Green SuperFood Product Line
Q.Is there caffeine in your Green SuperFood?
Our Green SuperFood is very low in caffeine; about 2 to 3 mg per 8 gram serving. By contrast, a cup of brewed Green Tea would typically contain less than 30 mg of caffeine and even decaffeinated coffee contains approx. 8-14 mg of caffeine. We have approx. 50 mg of green tea extract per 8 gram serving of Green SuperFood. Our Green Tea extract is high in polyphenols and the extract is very high in EGCG, an antioxidant that has powerful effects on the body.
Our Chocolate Green SuperFood has less than 1 mg per 8 gram serving. The sustained energy you experience from our products comes from our green foods and the antioxidant-rich blend of super fruits.
Q.What is the 'ORAC' of your Green SuperFood?
Oxygen Radical Absorbance Capacity (ORAC) is a method of measuring antioxidant capacities of different foods. There are many things to consider when looking at the nutritional value of a product including; vitamins, minerals, enzymes, alkalinity and of course phytochemicals. Phytochemicals can support antioxidant protection, hormonal action, stimulation of enzymes, anti-bacterial effects and interference with DNA replication. Essentially they can help protect your body from diseases and cancer mutations.
In addition to providing an abundance of whole food nutritional benefits, our Green SuperFood is also very high in antioxidants. One 8 gram serving has an ORAC score of 2900. One ounce would equate to approx 10,200. For comparison, our ORAC Green SuperFood has an ORAC score of 40,000 per serving!
Q.Is the Original Green SuperFood safe for children?
Yes, our Green SuperFood is safe to give to children. You can start with a quarter to half serving and increase from there. Below is a break-down of the differences between the Original Green SuperFood and our Kidz SuperFood.
- 33 Rainbow colored fruits and vegetables focused on antioxidant and health benefits of all the different colors
- 900 mg of greens per serving
- 6 gram serving size
- Available in chocolate or wild berry
- Enjoyed by kids (and adults)
Original Green SuperFood
- 5700 mg of greens per serving
- A strong greens taste and color
- Maca and flax seed and super fruits
- Pre-biotics, Probiotics and digestive enzymes
- Enjoyed by adults and some kids
Q.Your ORAC Green SuperFood now say 40,000 Total ORAC. Is your formula different?
Recently our label changed from 15,000 ORAC to 40,000 ORAC. Our formula has not changed, but the testing protocol has been upgraded from testing just one of five to testing all five reactive species found in the body. Initially our 15,000 ORAC label value was based on the antioxidant fighting power of the hydroxyl radical. But now the new improved industry standard can test Total ORAC values (all five of the free radicals found in our bodies) which include peroxyl, hydroxyl, peroxynitrite, super oxide anion and singlet oxygen. Amazing Grass ORAC Green SuperFood demonstrated a score of over 40,000 Total ORAC which we now reflect on our updated label. This is a benefit you always had but now you know. Our formulais tested and certified by Brunswick Laboratories whom are experts in ORAC testing.
For those wanting to know more, Oxygen Radical Absorbance Capacity (ORAC) is a method of measuring antioxidant capacities of different foods. There are many things to consider when looking at the nutritional value of a product including; vitamins, minerals, enzymes, alkalinity and of course phytochemicals. Phytochemicals can support antioxidant protection, hormonal action, stimulation of enzymes, anti-bacterial effects and interference with DNA replication. Essentially they can help protect your body from diseases and cancer mutations.
Kidz SuperFood Product Line
Q.Your Kidz SuperFood contains carrageenan, is it safe/what is it?
There is some confusion about carrageenan which has cast an unfortunate light on the ingredient. Poligeenan is a chemically degraded derivative of carageenan which is used for industrial (non-food) purposes. Although poligeenan does not possess the thickening or stabilizing properties of carrageenan, it was improperly named "degraded carrageenan" and for a short time the word "carrageenan" was used ambiguously and might refer to either food-grade or degraded carrageenan.
Carrageenan is used as a thickening, emulsifying and stabilizing agent in ice cream, yogurt, custards, jellies, cream cheese, cottage cheese and other dairy products as well as chocolate products, pie fillings, salad dressings, soups, soymilk, and as a fat substitute in processed meats, and in toothpaste to mention just a few.
There are two types of carrageenan, undegraded (food-grade) and degraded (hydrolyzed with acid). Undegraded carrageenan has been used on a huge scale in food production worldwide since the 1930s, and its safety has been assured by the FDA Gras status. The Joint Expert Committee on Food Additives (JECFA) of the United Nations' Food and Agricultural Organization (FAO) and the World Health Organization (WHO) gave carrageenan the highest ADI (Accepted Daily Intake) status of 'not specified'. Since it's considered non-toxic the JECFA deemed it unnecessary to express the ADI in numerical form. Chemically treated, degraded carrageenan however, is a known carcinogen (cancer causing agent) and is not used or permitted in food production, but is frequently used to experimentally induce intestinal inflammation in animal studies.
Amazing Grass uses the highest quality organic compliant undegradedfood grade carrageenan in our Kidz SuperFood. It acts as a thickening agent to help with separation of our powders when mixed into liquid. It comes from red seaweed and is also known as Irish Moss and has grown and been used as a food and children’s cough and cold remedy in that region for hundreds of years.
Q.Why is there soy in your Kidz Chocolate SuperFood?
There is approx. 2 grams per serving of organic soy milk powder in our Kidz Chocolate SuperFood. We had three objectives when we developed our Kidz SuperFood Chocolate formula back in 2004.
- Have the nutritional equivalent to 3 servings of rainbow colored fruits and vegetables
- Taste like chocolate milk even when mixed with water
- Low in sugar
After extensively testing our formulation on over 500 kids, the soy milk version was overwhelmingly preferred by kids. We wanted the formula to be dairy free and decided against almond milk because of nut allergies. We wanted to us rice milk powder, but the soy milk version was overwhelmingly preferred by kids.
We understood that if we couldn’t get it past their noses, we weren’t going to have too many kids that were able to receive the healthy benefits of more fruits and vegetables in their diet. There are only 2 grams of organic soy milk per serving, so by nearly all standards a very small amount. We understand that would be a concern if kids have soy allergies. Our Kidz Wild Berry SuperFood is a great soy free option.
Q.The packaging is different on your Amazing Meal containers, did the formula change?
No, we have not changed our formula. We recently made a change to our packaging and labels however the product inside is still the same.
Q.Why is the container of Amazing Meal bigger?
We received quite a bit of feedback from consumers that our older containers didn't have a wide enough opening and made it extremely difficult for people to get their hand into the container to scoop out the powder, especially as it got lower in the container. We had several people who had actually cut their hands trying to scoop powder from our old containers. The new bottles have an opening that makes it easy for anyone to get their hands in the container to scoop out our powder. The new containers are also in line with our competitors containers for similar powder weights.
The one challenge we have though, is we have a disparity in the amount of powder for each flavor. Since all 4 flavors have the same base blend so we can keep our supplement facts on all flavors aligned with the amount of protein, fiber and greens contained in one scoop. The chocolate Amazing Meal has the biggest serving size as 32 grams, while the original has a serving size of 22 grams..so the original blend that you purchased probably has a bit more head room in the container than would be necessary, but the chocolate has a nice fill level. Quite honestly, it would also look strange to have 4 different sized containers on the shelf for each flavor and by standardizing on one size container it allows us to purchase in bulk volume from one supplier and limit transportation and help us keep our carbon footprint lower.
Our powders also settle and compact during shipping and when filled, they are light and fluffy and need extra space in order to ensure that powder doesn't come up onto the lip and interfere with our nitrogen flushing and heat induction seals to ensure the contents are properly preserved for freshness.
Q.Hemp protein used in our Amazing Meal product line?
Our organic hemp protein comes to us from our friends at Manitoba Harvest. Here is info directly from their website at www.manitobaharvest.com:
Q. What are the differences between hemp and marijuana? The most important difference is that hemp will NOT cause a psychoactive effect. Consuming hemp is completely legal. As well, hemp has thousands of uses from food, clothing, paper, beauty products to insulation.
Q.Will I get high from consuming hemp? No. Manitoba Harvest hemp protein contains 0.001% Tetrahydrocannabinol (THC) and will NOT cause a psychoactive effect nor will our products cause a false positive drug test.
Q.Will I fail a urinalysis test if I eat Manitoba Harvest products? No. As stated above, Manitoba Harvest Hemp Foods & Oils have 0.001% THC so eating them will not cause a false positive on a urinalysis test.
Q.What test do you use to verify the gluten free status of your Amazing Meal products?
We use a R-Biopharm RIDASCREEN FAST Gliadin test to 10 parts per million. Our Amazing Meal products are tested BLQ (below the level of quotation).
Two Week Challenge
Q.Where can I find Day One of the Two Week Challenge?
Q.Where can I find Dat Two of the Two Week Challenge?
Q.Where can I find Day Three of the Two Week Challenge?
Q.Where can I find Day Four of the Two Week Challenge?
Q.Where can I find Day Five of the Two Week Challenge?
Q.Where can I find Day Six of the Two Week Challenge?
Q.Where can I find Day Seven of the Two Week Challenge?
Q.Where can I find Day Eight of the Two Week Challenge?
Q.Where can I find Day Nine of the Two Week Challenge?
Q.Where can I find Day Ten of the Two Week Challenge?
Q.Where can I find Day Eleven of the Two Week Challenge?
Q.Where can I find Day Twelve of the Two Week Challenge?
Q.Where can I find Day Thirteen of the Two Week Challenge?
Q.Where can I find Day Fourteen of the Two Week Challenge?
Q.Where can I find the Two Week Challenge Shopping List?
Important Information about our Giveaways
Q.What are the official rules of the in-store giveaways?
Official Rules for Amazing Grass Giveaways
• No purchase necessary to enter
• Open only to legal residents of the 50 United Staes and the District of Columbia. Must be 18 years or older with valid driver’s license to prove it.
• To enter submit the entry form in the box provided. Entries are limited to one entry per person. Winners may not obtain a cash or other substitute for prizes or transfer prizes. Winners shall be solely responsible for any federal, state or local taxes.
• The winners will be selected via a random drawing. There will be one winner per store (cash value of approximately $150) and no one is eligible to win more than once even if they enter and are picked first in more than one store.
• The winners will be chosen at random from among all of the eligible entries received during the applicable give-away time period. Winners will be notified by text, e-mail, regular mail or by phone. Any winner who does not respond to the prize notification with 2 weeks of receipt will be deemed to have forfeited the prize and another winner will be selected. The odds of winning depend upon the total number of participants in the give-away. Only one prize will be awarded per household.
• Employees of Amazing Grass are not eligible to enter.
• Sponsors and Related Companies expressly disclaim any responsibility and liability for lost entries and for injury and loss to any person or property relating to the delivery and use or misuse of any of the prizes awarded.
• Sponsors and Related Companies are not responsible for lost entry forms. Person found tampering with or abusing any aspect of this giveaway as solely determined by the judges will be disqualified. If disqualified, sponsor reserves the right to terminate player's eligibility to participate for any of the above abuses.
• All decisions of Amazing Grass relating to the give-away are final.
• Void where prohibited or restricted by law. All applicable laws apply.
• You may request a copy of the complete set of rules and /or a list of winners by sending a self-addressed stamped envelope to Amazing Grass, 220 Newport Center Drive Suite 22 Newport Beach, CA 92660.